Q1: How safe is ordering from your site ?
Our site uses the most updated and encrypted software. We can guarantee you that ordering from our site is safer than ordering in real life. All of your personal information is secured using 124 bit encryption programs.
Q2: Do you provide the exact items which I have ordered or do you send 'similar' items ?
Yes,we will provide you the 100% exact items whatever you ordered.
Q3: How do I place an Order on your website ? Please tell me
Fillin the enquiry form given below the product that you choose. And we wouldcontact you after that
Q4: Will I receive an order confirmation via email ?
Yes, as soon as we receive the payment for your ordered product you will get an order confirmation with all details at your email address within 24 hours.
Q5: What should I do if I don’t receive my order confirmation email from you ?
Generally, you will receive a confirmation email for your order within 24 hours time, except in case of any technical difficulties.
Q6: What are the modes of Payment ?
We Accept Check, Money Orders/Cashiers Check, money transferor, NEFT
Q7: How do I take care of my jewelry ?
Please take care of the jewelry in the following ways for its long lasting life:-
(a) Keep away from moisture.
(b) Don’t spray perfume on it.
(c) Keep the Jewelry in boxes and pouches.
Q8: How long will it take to deliver the products ?
Generally the delivery period would be within 30 to 45 days. We will keep you informed as to when it will be delivered to you within this time frame.
Q9: What are your terms and conditions?
(a) Your order will be processed and confirmed within 24 hours.
(b) The order will be shipped immediately on confirmation of payment.
(c) We accept returns on defected merchandise, goods will exchange or credited if returned within 3 days from the date of shipment.
(d) We hold stock of all items on our website.
(e) If some of the ordered items are not available, we will send a request to you to provide us alternate codes, and if we don’t receive any response from you then payment will be kept as credit against next order.
(f) Postage for returning goods or exchange must be borne by customers.
(g) When you buy from our website you are importing directly from India. You are responsible for paying any import duties and taxes levied by your country.
(h) Prices shown online are our wholesale prices.
Q10: How much do you charge for shipping ?
We charge very lower shipping cost. It depends on your order volume.